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NEW HEIGHTS IN

APARTMENT LIVING

FAQ

What is the difference between DeSales Plaza, Flats I and Flats II?

The Plaza is a managed community while Flats is Towne-built and owned. The Plaza opened in 2002, Flats I in 2009, and Flats II in October 2017. The Plaza has an elevator, underground garage parking, and storage units. Flats I has a clubroom and fitness center while Flats II has a clubroom, fitness center, pool, and fire pit.

How much is the application fee?  

The application fee is $50 per person.

How much is the security deposit?

At the Plaza, the deposit can vary from $500 to a full month's rent depending on the applicant's qualifications. At the Flats, it's a full month's rent.

How long is the lease term?

We offer leases from six to 24 months. Rental rates will vary depending on lease length.

May I bring my furry friend?  

Feline friends only are welcome at The Plaza and Flats I. Up to 50 pound canines (some breed restrictions) may room with you at Flats II, but only on the first floor. Pet fees are $150 refundable deposit, a one-time non-refundable $150 fee plus $35 per pet per month. 

Where will I park?

At The Plaza, there is a complimentary off-street parking deck and gated underground garage. Flats residents may use the parking deck, too. At both Flats I and II, you’ll find gate, surface parking lots.

Is parking available for my guests?

Yes! Guests may park on street or use the complimentary parking deck off Chapel Street.

I prefer environmentally-friendly transportation. Is there a place for my bike?

Flats II has a bike service station with bike storage available for all DeSales resident. And thank you for thinking of our planet.

Are utilities are included?  

Just trash removal is included. Residents pay electric, water, sewer, gas (plaza only), internet, and cable services. We do have discounted internet and cable available for you through our special arrangements with Cincinnati Bell.

When is the pool open?

Our fabulous salt-water pool will be open daily, depending on weather, beginning Memorial Day weekend through Labor Day weekend between the hours of 9am-10pm.

When may I use the fitness center and clubhouse?  

How about 24/7? Nice, huh?

How will I wash my clothes?

If your mom does not live nearby, you'll be glad to know that every apartment includes a washer and dryer.  

How do I pay my rent?

We’re happy to accept your money in a number of ways (but never in cash). Drop a check or money order off at the office. Or you may pay by automatic withdrawal or credit card (for a fee) online.